Privacy Policy

How Crowebird Plumbing & Drains collects, uses and protects the information you share with us. Last updated: October 2026.

Who we are

Crowebird Plumbing & Drains, LLC (“Crowebird,” “we,” “us”) is a family owned residential plumbing company serving Lee, Collier, Hendry and Charlotte Counties in Southwest Florida. This policy explains what information we collect through this website and how we use it. You can reach us at 239-286-8946 or crowebirdplumbing@gmail.com.

Information we collect

We collect only what we need to answer your request and run this website.

  • Information you give us: your name, phone number, email address, street address, city, zip code, the type of plumbing problem and any details or photos you send through our contact form, by text, by phone or by email.
  • Information collected automatically: basic technical data such as your IP address, browser type, device, pages visited and the date and time of your visit, gathered through cookies and similar tools.

How we use your information

  • To reply to your questions and schedule or quote plumbing work.
  • To provide the service you requested and follow up on it.
  • To keep records of our work, as required by our business and licensing obligations.
  • To understand how people use our website and improve it.
  • To protect our website from spam and misuse.

We do not sell your personal information.

Cookies and analytics

This website may use cookies and tools such as Google Analytics or Google Tag Manager to count visits and see which pages are useful. These tools may collect your IP address and browsing activity. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Blocking cookies may affect how some parts of the site work.

Third-party services

We use trusted services to run this website and communicate with you. They may process your information on our behalf.

  • Website hosting and form tools: to deliver the site and receive your contact form messages.
  • Google: for analytics, maps, our Google Business Profile and the Google reviews shown on this site. Google’s own privacy policy applies to its services.
  • Facebook: if you follow or message us there, Facebook’s privacy policy applies.

Calls and text messages

When you call or text 239-286-8946, we use your phone number to respond to you about your plumbing request. Message and data rates from your carrier may apply. Reply STOP at any time to end text messages from us.

Sharing your information

We share your information only when needed to provide our services, with service providers who help us run the business, when the law requires it, or to protect our rights and safety. We do not rent or sell your information to anyone.

How long we keep it

We keep your information as long as needed to answer your request, complete and document the work, and meet legal and business record requirements. After that we delete it or make it anonymous.

How we protect it

We use reasonable measures to protect your information, including a secure (HTTPS) connection on this website. No method of sending data over the internet is completely secure, so we cannot promise absolute security.

Your choices

You can ask us to tell you what personal information we hold about you, correct it or delete it. Send your request to crowebirdplumbing@gmail.com and we will respond within a reasonable time. You can also unsubscribe from any message by replying STOP or asking us to stop contacting you.

Children’s privacy

This website is for adults who own or manage homes. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continuing to use the website after an update means you accept the new version.

Contact us

Questions about this policy or your information? Contact us:

We are happy to help

Questions About Your Privacy?

Call or text 239-286-8946, or email crowebirdplumbing@gmail.com, and a real person from the Crowebird family will answer. Serving Southwest Florida, Monday to Saturday, 8am to 5pm.

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